klink.cloud is on G2: Share Your Experience and Help Us Improve

Katty
Katty
September 23, 2024
1 min read
klink.cloud is on G2: Share Your Experience and Help Us Improve

Delivering exceptional customer service is more important than ever for customer centric companies. At klink.cloud, we’re dedicated to providing state-of-the-art omnichannel contact center platform to streamline your customer engagement processes. Our goal is to help you deliver seamless and efficient customer experiences, and now, we need your help to spread the word!

Why Your Feedback Matters

Customer feedback is crucial for our continuous improvement at klink.cloud. By sharing your experiences on G2, you not only help us understand what we’re doing right and where we can improve but also guide other businesses in making informed decisions. Your reviews are instrumental in refining our services to better meet your needs and ensuring we stay at the forefront of innovation.

What is klink.cloud, your favourite Omnichannel Contact Center Platform ?

Our omnichannel platform unifies all customer touchpoints, ensuring consistent and personalized interactions across various channels. Here’s what klink.cloud offers:

  • Omnichannel Contact Center: Manage customer interactions seamlessly via voice, email, social media, and messaging apps.
  • In-App Voice & Video Call: Enhance your apps with integrated voice and video calling capabilities using our SDK.
  • Conversational AI & Chatbot: Automate customer support with intelligent bots, allowing your team to focus on more complex tasks.
  • Global Virtual Numbers: Access DID numbers from over 80 countries, improving customer accessibility and expanding your reach.

These features are designed to streamline your customer service operations, enhance satisfaction, and boost overall efficiency.

How to Share Your Experience on G2

Leaving a review on G2 is easy and takes just a few minutes. Here’s how you can do it:

  1. Visit the G2 Review Page: Head over to our [G2 review page].
  2. Sign In or Sign Up: If you don’t have a G2 account, you’ll need to create one. It’s quick and free.
  3. Complete the Review Form: Share your honest feedback about klink.cloud’s omnichannel contact center platform. Highlight specific features and how they have benefited your business.
  4. Submit Your Review: Once you’re done, hit submit. Your review will be live shortly after it’s been processed.

The Benefits of Writing a Review

  • Influence Product Development: Your feedback directly impacts our product roadmap. We use your insights to prioritize new features and improvements.
  • Help Other Businesses: By sharing your experiences, you help other businesses make informed decisions when choosing their customer engagement tools.
  • Join a Community of Innovators: Connect with other klink.cloud users and industry leaders who are shaping the future of customer service.

Join Us in Shaping the Future of Customer Engagement

At klink.cloud, we believe in the power of community and collaboration. Your reviews are a vital part of our journey towards excellence. They help us understand your needs and ensure we’re always delivering the best possible solutions.

Thank you for being a part of the klink.cloud family. We look forward to reading your reviews and continuing to serve you with innovative, reliable, and effective customer engagement solutions.

Katty
Katty
September 23, 2024
1 min read

Enable a seamless Omnichannel experience with klink.cloud

MacBook mockup

Feature Blog

The Evolution of Cloud Contact Center Solutions
Technology

The Evolution of Cloud Contact Center Solutions

Telecommunication's evolution from Bell's telephone invention to today's cloud-based contact centers. It eliminated distance barriers, fostering contact center growth and cloud migration. It spotlights PBX-to-cloud shift, voice-to-omnichannel expansion, and AI integration, underscoring CRM's transformed landscape.
Katty
Katty
September 23, 2024
1 min read
Transforming Ninja Van Customer Service with K-LINK Omnichannel Contact Center Solution
Success Story

Transforming Ninja Van Customer Service with K-LINK Omnichannel Contact Center Solution

Ninja Van, a last-mile logistics provider in Southeast Asia, faced a surge in customer inquiries during the pandemic. They adopted K-LINK's Omnichannel Contact Center Solution, which streamlined their operations and integrated voice, email, chat, and social media interactions. The swift onboarding of agents led to enhanced customer service, streamlined operations, personalized experiences, and adaptability. Ninja Van thrived and set new customer service standards by leveraging K-LINK's platform.
Zin
Zin
September 23, 2024
1 min read
Empowering English Language Learning at Wall Street English with K-LINK Unified Communications
Success Story

Empowering English Language Learning at Wall Street English with K-LINK Unified Communications

Wall Street English Myanmar, an English language learning academy, partnered with K-LINK, a cloud communication platform provider, to enhance communication and streamline operations. K-LINK's Unified Communications & Contact Center Solution consolidated communication channels, optimized call routing, and ensured scalability. The partnership led to increased student enrollment, improved operations, empowered language coaches, and readiness for future growth. By leveraging K-LINK's technology, Wall Street English Myanmar continues to empower language learners and build a brighter future for English education in Myanmar.
Zin
Zin
September 23, 2024
1 min read