Empower Your In-House Contact Center Team with Cutting-Edge Technology

Are you searching for a comprehensive, cloud-based contact center solution that seamlessly integrates voice and non-voice customer support functionalities? Look no further than K-LINK! We are proud to present our all-in-one platform designed to revolutionize the way your in-house contact center operates, boosting efficiency, productivity, and customer satisfaction to new heights.
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Omnichannel Solutions

K-LINK is a true all-rounder, offering a suite of features to support both voice and non-voice customer interactions. From inbound and outbound calls to emails, live chat, and social media engagement – we’ve got you covered.
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Seamless Integration

Our platform is designed with ease of use in mind. Integrate K-LINK effortlessly with your existing systems, enabling smooth data exchange and hassle-free agent onboarding.
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Scalability at Its Best

Whether you have a small team or a large enterprise, K-LINK grows with your needs. Our flexible infrastructure ensures that your contact center can adapt to changing requirements, ensuring optimal performance at all times.
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Enhanced Customer Experience

Delight your customers with quick response times and personalized support. K-LINK empowers your agents with the right tools to deliver memorable experiences that build long-lasting relationships
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Features

Transform Your Contact Center Today with K-LINK

Elevate your in-house contact center to new heights of efficiency and customer satisfaction. Embrace the future of customer support with K-LINK's powerful, all-in-one cloud-based solution. Streamline your operations, empower your agents, and create lasting customer relationships that drive your business forward.
Call Notes, Call Tagging
IVR & Intelligent Call Routing
Ticket Management
Omnichannel Team Inbox
Real-time Dashboard
Complete View of Agent Status
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Dashboard mockup
Features

Maximize Efficiency, Minimize Effort

Our Omnichannel Contact Center Solution streamlines workflows, automates repetitive tasks, and intelligently routes interactions to the most suitable agents. Say goodbye to long wait times and frustrated customers. Instead, watch as your team's productivity soars, and customer satisfaction reaches new heights.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
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Features

Customizable and Scalable

We understand that each business is unique, so our solution is designed to be fully customizable to fit your specific needs. Whether you're a startup or an enterprise, our Omnichannel Contact Center Solution is scalable to grow with your business, ensuring you never outgrow your communication capabilities.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Dashboard mockup
Dashboard mockup
Features

Essential for business communication

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Features

Ready to Elevate Your Customer Service? Get Started Today!

Ready to revolutionize your customer support? Contact us today and see the difference our Omnichannel Contact Center Solution can make for your business

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
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