Company news and press resources
Announcements, partnership news and industry recognition for klink.cloud, together with the boilerplate, logos and contact details journalists and analysts ask us for.
Announcements
Partnership and recognition news, newest first.
klink.cloud Receives Customer Support Software Recognition from a Renowned B2B Review Platform
klink.cloud has been honored with the Rising Star Award by FinancesOnline for its exceptional performance in customer support software, highlighting its efficient features that integrate multiple communication channels into a single interface. The platform's flexibility and scalability make it an invaluable tool for businesses aiming to enhance productivity and strengthen client relationships through improved communication experiences.
Read the announcement
Klink.cloud Partners with Rakuten Viber To Enhance Business Communication in APAC
Klink.cloud partners with Rakuten Viber to enhance business communication in APAC, integrating Viber Chatbots to streamline customer engagement.
Read the announcement
klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia
klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia
Read the announcementAbout klink.cloud
The short description to use when writing about us.
klink.cloud is an omnichannel customer engagement platform built by K-LINK. It brings voice calls, live chat, email, social media and messaging apps into one workspace, so a customer service or sales team can answer every channel from a single inbox with one view of the customer. Its Kai AI agent handles routine chat and voice conversations end to end and hands the rest to a person with the context attached. Businesses across banking, healthcare, logistics, retail, telecom and business process outsourcing run their customer operations on it.
Company
K-LINK, the company behind klink.cloud. The platform is sold directly and through telecom and reseller partners.
Investors
Backed by Indelible Ventures, Accelerating Asia, XA Network and A2D Ventures, with angel investors from Google, Uber and Sprinkle.
Security
ISO 27001 certified, with private cloud and on-premise deployment available for regulated customers.
Brand assets
Please use the logo as supplied, without recolouring, stretching or adding effects. Write the product name as klink.cloud in lower case, and the company as K-LINK.
Media and analyst enquiries
For interviews, product briefings, customer references or anything not covered here, email us and we will come back to you within one business day.