Expanding your business globally has never been easier. With the right virtual phone number solution, you can establish a local presence in over 80 countries—instantly. No need for expensive office setups or complicated infrastructure. Whether you’re a startup, an e-commerce brand, or a multinational enterprise, international phone numbers can help you connect with customers, improve credibility, and streamline communication across borders.
In this guide, we’ll cover everything you need to know about international virtual numbers: how they work, their benefits, and why they’re a must-have for modern businesses.
An international virtual phone number is a local or toll-free number from a different country that isn’t tied to a physical landline. Calls made to this number can be forwarded to any device, including mobile phones, VoIP systems, or business phone networks.
For example, if you run a U.S.-based e-commerce business but want to sell to customers in the UK, you can get a UK virtual number. When customers dial that number, their calls get forwarded to your customer support team, wherever they are.
These numbers are commonly used by:
The best part? Setting up an international phone number is fast and easy. In most cases, you can activate a number within minutes.
Let’s break down the key benefits of using international phone numbers for your business.
Having a local phone number makes your business more approachable. Customers trust businesses that have local contact numbers. In fact, research shows that 75% of customers are more likely to call a business if they recognize the area code.
By using international phone numbers, you create a local identity without having to set up a physical office in each country.
Traditional international calls are expensive. With virtual numbers, you can forward calls at lower rates, making it cost-effective to manage global customer interactions. Some providers offer up to 60% savings compared to traditional international calling fees.
If your business has a call center, routing customer inquiries through local numbers helps customers avoid costly international charges, encouraging more engagement.
Time is money, and setting up an international phone number should be hassle-free. Leading providers offer instant activation, meaning you can start taking calls within minutes of signing up.
For example, platforms like Vonage and DIDWW provide on-demand activation, so you don’t have to wait days or weeks for a number to go live.
When customers see a familiar local number, they’re more likely to call. Studies suggest that businesses using local phone numbers experience a 30% increase in customer engagement.
Additionally, with features like call routing, voicemail-to-email, and interactive voice response (IVR), businesses can provide a seamless experience for their international customers.
Scaling your business doesn’t have to mean opening new offices in every country you operate in. International phone numbers allow you to expand into new markets without heavy investment in physical locations.
For example, if your e-commerce store starts receiving orders from Australia, you can simply get an Australian virtual number to provide local customer support—without hiring an on-ground team.
Modern businesses don’t just rely on voice calls. International phone numbers can integrate with multiple communication channels like:
This makes it easier to centralize customer interactions and ensure that no lead or query is missed.
There are different types of virtual numbers you can get, depending on your business needs.
A local number has a specific area code for a city or region. If your business wants to be seen as a local brand in a foreign market, a local number is a great option.
Toll-free numbers (e.g., 800 numbers) allow customers to call your business without incurring charges. These are ideal for customer support and marketing campaigns.
Mobile virtual numbers work well for SMS and WhatsApp-based customer service, making them perfect for businesses that rely on text-based interactions.
Not all virtual phone number providers are created equal. Here are some must-have features when choosing a service:
You don’t want to wait days for your number to be activated. Look for a provider that offers instant provisioning.
Ensure that incoming calls can be forwarded to different devices or departments, based on predefined rules.
A good virtual phone system should allow automated call routing through IVR menus.
Tracking calls, monitoring quality, and gathering insights can improve customer service.
Your virtual number should allow you to receive SMS messages and voicemails for improved customer interaction.
If you use CRM software like HubSpot, Salesforce, or Zendesk, ensure your provider supports API integrations.
Some of the best providers for international virtual phone numbers include:
Getting a virtual phone number is easy:
Once activated, your business is ready to receive calls from customers worldwide!
In today’s digital world, international phone numbers are a game-changer for businesses looking to expand globally. They allow you to establish a presence in multiple countries, boost customer engagement, and scale operations effortlessly.
With instant activation, cost savings, and powerful communication features, there’s no reason not to leverage virtual phone numbers for your business.
So, whether you’re a startup, a growing e-commerce store, or an established brand, getting an international phone number can be the next big step in your global expansion strategy.
Ready to get started? Choose a provider today and unlock seamless global communication!