Features
Omni-channel social commerce platform
Provide all the tools your agents and supervisors needed in one single interface. The dynamic, streamlined Queue Panel makes it easy for you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, parking – within drag & drop or a simple click.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status