Appointment booking

Booked in the chat, not in a queue

Booking an appointment should not need a phone call, a form or a person copying details into a calendar. The conversation the customer already started is enough.

No credit card required.

What manual booking costs

Every booking handled by hand is a message, a lookup, a calendar entry and a confirmation nobody wanted to type.

Real availability, not a request form

Kai checks your calendar during the conversation and offers slots that actually exist, so the customer leaves with a confirmed time.

Reschedules handle themselves

Changing or cancelling is another conversation, not another phone call into your queue.

Verified before anything is booked

Identity checks run before sensitive actions, with every automated booking recorded against the case.

How it works

It writes to the calendar you already use

The flow

Collect, confirm, write, done

The agent collects name, contact, service type, date, time and duration, creates the event, and sends the confirmation with an invite, all inside the thread.

  • Google Calendar, Outlook, a Calendly webhook or your own system
  • Confirmation and calendar invite sent automatically
  • Falls back to an agent with everything already collected
Appointment booking automation flow
Every channel

Wherever the customer already messages you

WhatsApp, Messenger, LINE, Instagram, web chat or in-app. The same booking flow runs on all of them, so you are not building it per channel.

  • One flow across every connected channel
  • Replies in the customer language
  • Booking history attached to the contact
Booking across messaging channels
Booking features

What it handles

Availability lookup

Real remaining slots, checked live against your calendar.

Create event

Written to Google Calendar, Microsoft Outlook or your booking system.

Calendly webhook

For teams already standardised on Calendly.

Reschedule and cancel

Handled in conversation rather than by phoning your team.

Confirmation and invite

Sent the moment the slot is taken.

Custom fields

Service type, duration, notes and anything else your booking needs.

Identity verification

Required before booking on accounts where it matters.

Audit trail

Every automated booking logged against the case with what changed.

Human fallback

An agent picks up with all details already collected.

Multi language

The flow replies in the customer language, including Thai.

Any channel

WhatsApp, Messenger, LINE, Instagram, web chat and in-app.

Included in resolution price

Action executions are covered rather than metered separately.

Automate one booking flow Connect your calendar and let the first appointment book itself.

Let the conversation do the booking

Start free, connect a calendar, and take the admin out of every appointment.

No credit card required. Cancel anytime.