One plan, not three products
Freshdesk covers tickets, Freshchat covers messaging and Freshcaller covers voice, each priced per agent. klink.cloud is one platform with unlimited agents on a flat plan.
No credit card required.
What the same team costs on each platform
Move the slider to your team size. Freshworks pricing assumes the three products a comparable setup needs.
Freshdesk
klink.cloud
Freshworks figures use Freshdesk Pro at $49 per agent, Freshchat at $29 per agent and Freshcaller at $19 per agent, plus an estimate for voice usage. klink.cloud is the $99 Growth plan with unlimited agents, telephony and Kai included.
One platform against three products
Most of the cost difference is not features. It is buying the same capability three times, per agent.
See it on your own channels Thirty minutes, your busiest queue, and the numbers for your volume.
Switching questions
We already use Freshdesk. How disruptive is switching?
You can start by connecting one channel to klink.cloud and running it alongside Freshdesk. Nothing has to move on day one, and you can compare handling times on the same kind of traffic.
Why compare against three Freshworks products?
Because a team doing tickets, chat and voice needs all three. Comparing klink.cloud against Freshdesk alone would leave out the messaging and telephony you would still have to buy.
Is $99 really unlimited agents?
Yes. Every plan includes unlimited users, because you are billed for resolved conversations rather than for seats. Adding a person to the team does not change the bill.
Where is Freshdesk stronger?
It has a longer track record in classic ticketing and a wider app marketplace. If your operation is ticket only with no voice, that gap narrows considerably.
Compare it on your own team
Start free with one channel, keep Freshdesk running, and see what a single platform does to your monthly cost.
No credit card required. Cancel anytime.