Everything Zendesk does, without per seat maths
Zendesk prices the platform per agent, the phone system per agent, the AI per agent, and then charges again for every AI resolution. klink.cloud includes all of it and charges for resolved conversations.
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What the same team costs on each platform
Move the sliders to your own numbers. The comparison uses Zendesk published list pricing.
Zendesk
klink.cloud
Zendesk figures use Suite Professional at $115 per agent, Talk at $19 per agent, the AI add-on at $50 per agent and $2 per AI resolution, plus an estimate for voice usage. klink.cloud is the $99 Growth plan with unlimited agents, 1,000 resolutions included, and volume rates above that.
What is included, and what costs extra
The difference is rarely the feature list. It is which parts are another line on the invoice.
See it on your own channels Thirty minutes, your busiest queue, and the numbers for your volume.
Switching questions
Do we have to migrate off Zendesk to try this?
No. Zendesk connects as a channel, so its tickets appear in the klink.cloud inbox and Kai can answer them while you evaluate. You can run both for as long as you need.
How is the AI priced compared to Zendesk?
Zendesk charges a per agent AI subscription and then per resolution. klink.cloud includes Kai on every plan and includes 1,000 resolved conversations in the $99 Growth plan, with volume rates above that.
What about our phone system?
Telephony is part of the platform rather than an add-on. Bring your own carrier keeps your existing numbers and rates, billed on concurrent calls from $50 a month for ten.
Is the comparison fair on features?
Zendesk is a mature product with a deeper app marketplace and more reporting customisation. Where it wins, it wins. This page is about what a comparable setup costs, and which parts arrive as separate line items.
Run the numbers on your own team
Connect a channel free, keep Zendesk running alongside it, and compare on your own volume before deciding anything.
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