Good AI, capped at five people
Chatbase builds a capable AI agent and is not expensive for what it does. The ceiling is the team: one seat free, two on Hobby, three on Standard, five on Pro, and no published price above that. klink.cloud puts no limit on agents at $99 and includes the contact center behind them.
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What each plan actually buys
There is no savings calculator on this page, because on AI alone Chatbase is often the cheaper option and pretending otherwise would not survive a look at their price list. The number that moves is the team.
Chatbase figures are published list pricing on annual billing, which is the cheaper of their two terms; monthly billing is $40, $150 and $500 for the same three plans. A message credit is consumed per AI response and stronger models consume more, so a given month depends on which model answers and how long threads run. klink.cloud is the $99 Growth plan with unlimited agents and 1,000 resolved conversations included.
What each one is built to be
Both now run an AI agent, a shared inbox and voice. The differences are the seat ceiling, the way the AI is metered, and which channels reach customers in this region.
See it on your own channels Thirty minutes, your busiest queue, and the numbers for your volume.
Switching questions
Is Chatbase cheaper than klink.cloud?
For the AI on its own, at a small team size, often yes. Standard is $120 a month for 4,000 message credits and it is a capable product at that price. What it does not do is grow with the team. The plan that covers five people is $400, and the sixth person has no published price at all.
What is a message credit, and why does it make budgeting hard?
Every AI response consumes credits, and a stronger model consumes more per response, so the same number of conversations can cost different amounts depending on which model answers and how long the threads run. Topping up is $40 per 1,000. klink.cloud counts a resolved conversation once, whichever model did the work.
Chatbase has a helpdesk and voice now. What is still different?
The seat ceiling first, and then reach. LINE, Viber, Telegram, Lazada and TikTok Shop are not on their channel list, and there is no bring your own carrier option, so a team serving this region on the channels customers actually use will find gaps that are not about AI quality at all.
Where is Chatbase stronger?
Getting an AI agent live quickly. Point it at your site, tune it, embed it the same day, with a genuinely good building experience. If that is the whole job and the team stays small, it is a good tool and this page is not going to argue you out of it.
Start with the AI, leave the team uncapped
Connect one channel free, keep Chatbase where it is working, and compare again when the team outgrows five people.
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