Ideas for teams who answer customers

Success Story

โรงพยาบาลนานาชาตินวเวชยกระดับศูนย์ติดต่อลูกค้าด้วย K-LINK

Navavej International Hospital was running their entire contact center on an aging On-Premise NEC PBX — frequent hotline outages, no omnichannel support, zero visibility, and no after-hours coverage. K-LINK migrated their full contact center to the cloud in 5 weeks using a BYOC setup, preserving their existing 1507 hotline without changing a single number. The result: 99.9% uptime, 78% fewer missed calls, 24/7 AI coverage, and a 3x jump in agent productivity.